Support

Tazuki Support

Need help with Tazuki? You can contact Shiina Labs for product support, bug reports, connection issues, or feedback.

Contact

Send support questions, bug reports, connection issues, or product feedback to [email protected].

When reporting an issue, please include your macOS version, Tazuki version, and a short description of what happened when possible.

Supported system

Tazuki currently supports macOS 14 and later.

App Store Connect connection

Tazuki reads supported Xcode Cloud history through App Store Connect. If you experience connection or sync problems, check that the API credentials used by Tazuki are still valid and have access to the expected resources.

Local data

Tazuki stores its normalized history and analysis locally on your Mac. Removing the app or its local data does not modify your Xcode Cloud history in App Store Connect.

Privacy

Read the Privacy Policy to learn how the Tazuki website and macOS app handle information.